Personal Online and Tech Support Made Simple
From setting up your new tablet to organising your travel plans, we're here to help with all the things that matter to you.
DBS Checked
All staff
Flexible
Your schedule
Patient
& Friendly
Trusted
Local Service
How We Can Help You
Whether it's technology troubles or everyday tasks, I'm here to make your life easier.
Tech Help Services
£25/hour
Get help setting up your smartphone, tablet, laptop, or smart TV. We'll configure everything and show you how to use it.
£25/hour
Struggling with your internet connection? We'll help you get connected and stay online safely.
Stay in touch with family and friends through email, WhatsApp, Zoom, or FaceTime. We'll teach you step by step.
From basic troubleshooting to software updates, plus help setting up and using printers and scanners — we're here to solve your computer problems patiently.
£30/hour
Patient, friendly one-to-one lessons to help you confidently manage your devices and everyday online tasks — at your own pace, with no question too small.
Lesson pack: 5 lessons for £125 — save £25
Online Personal Support
£30/hour
Browse and order safely online — from groceries to gifts. I'll help you compare deals, place orders and track deliveries.
£30/hour
Plan and book trips online — flights, hotels, trains and travel insurance — all arranged from the comfort of your home.
£30/hour
Get set up with online banking and digital bill payments. I'll help you log in safely, pay bills online and manage direct debits.
Help managing your inbox — sorting messages, unsubscribing from spam, replying to important emails, and keeping everything tidy.
Proudly Serving Bournemouth
Based in the heart of Westbourne, I'm here to help our wonderful local community navigate the digital world with confidence.
Westbourne
Bournemouth, BCP area
Supporting Our Local Community
Bournemouth and the surrounding areas of Poole and Christchurch are home to a vibrant community with a significant proportion of residents over 50. Our beautiful coastal town attracts many who choose to enjoy their retirement years here.
However, as technology advances at an ever-increasing pace, many in our community find themselves struggling to keep up. From smartphones and tablets to online banking and video calls with loved ones — the digital world can feel overwhelming and isolating for those who didn't grow up with it.
"That's exactly why I started Westbourne Assist — to bridge the digital divide and ensure no one in our community feels left behind by technology."
— Kerry
50+ Community
Tailored support
Patient Help
At your pace
Home Visits
I come to you
Local Expert
Know the area
Areas I Cover
How It Works
Getting help has never been easier. Here's how we work with you.
Get In Touch
Fill out our simple contact form or give us a call. Tell us what you need help with — no matter how small.
Schedule a Visit
We'll arrange a convenient time for me to visit you at home.
Meet Your Helper
Your dedicated assistant will arrive, ready to help. They'll take the time to understand your needs.
Enjoy Peace of Mind
Sit back and relax while we take care of everything. We're always just a phone call away.
What Our Clients Say
Don't just take our word for it — hear from the wonderful people we've had the pleasure of helping.
"I was terrified of my new iPad until Kerry came along. She sat with me for hours, never once making me feel silly. Now I FaceTime my grandchildren every week!"
Margaret Wilson
Age 78, Westbourne
"Kerry helped me book my dream cruise to Norway. She handled everything — flights, insurance, even arranged wheelchair assistance at the airports. Brilliant service!"
Robert Thompson
Age 82, Poole
"Setting up online banking felt impossible until Kerry walked me through it. Now I pay my bills online with ease and never miss a payment. Such a weight off my mind!"
Fran Jones
Age 68, Christchurch
Frequently Asked Questions
Got questions? I've got answers. If you don't see your question here, feel free to contact me.
Hi, I'm Kerry
Your Westbourne Assist helper
Ready to Get Started?
Give me a call or drop me an email — I'd love to hear from you and chat about how I can help.
Get In Touch
Phone
Call me anytime
07795 364 587I'll respond within 24 hours
westbournepts@gmail.comLocation
Westbourne, Bournemouth
BCP area & surroundings
